Customers can book online following these steps:

1. Select your check-up plan or vaccination
2. Select an available date and time
3. Click on “ Add to Cart”
4. Payment

Most items online have a calendar for customers to select the date and time.

However, some items require other arrangements, hence the live calendar is unavailable online.

Customers can still book and reserve a seat, our staff will contact you on the same day to follow-up. Once confirmed, a confirmation email will be sent to you.

Upon payment, a confirmation email will be sent to you.

If you need to change your booking, please contact us via the following methods:

Dial 2736 6228

Email us at booking@healthgene.com.hk

Message us at Facebook (@HealthGeneLtd)

We will only collect a booking fee of HK$ 200 online, which will be deducted from the total cost of the product. The remaining amount shall be collected at the appointment.

Payment methods online: At the moment, we only have Faster Payment System (FPS), WeChat Pay, PayMe, Union Pay, and Bank Transfer option.

Payment methods at Health Check Centre in Tsim Sha Tsui: Cash, Visa, Mastercard, WeChat Pay, Alipay, Octopus Card, PayMe and Union Pay.

You can book for another person by filling in their names and contact number. Please remind them to bring their ID and confirmation email (printed or electronic copy) for the appointment.

For all female checkups that include pap smears, we will assign a female doctor or female medical professional to conduct it.

We have a Vaccine FAQ page, please click here.

If you still have not found your answer, please feel free to call us at 2736 6228.

If your checkup includes Glucose (Fasting), please do not eat or drink anything other than water 8 to 12 hours prior the checkup.